Our Staff

SMG recognizes that employees are the foundation for our company’s success. We care about our employees and we ensure our people are aware of their importance to our clients and to us. SMG establishes an enthusiastic, trusting atmosphere that encourages creativity and innovation. The SMG approach to our people fosters the highest level of service and retention of excellent employees. SMG strongly believes in involving the employees in developing the processes, procedures and working practices. The employees are the people at the core of the service and are best placed to put forward ideas and solutions for discussion with the Account and Client Managers.
We are recognized within our industry as a company people want to work for.
Our employees understand the importance of their role and the common efforts needed for our strategic direction. SMG offers a number of recognition and incentive programs that we feel demonstrate our commitment to our staff. The employee benefits are then passed on to our clients through improved service. In addition, SMG has established a bonus program to reward our employees for outstanding performance at the client’s site, which reduces costs and raises levels of service. The key to SMG maintaining our strength in the industry is our dedication to promoting from within, and many of our staff development strategies center around this focus on retention. Our entire management, supervisors and managers, are responsible for identifying successors and working with their superiors to set up mentoring and training for them.

Leslie Hamer - President - Leslie@smsind.com

Michael Mode' - Director of Operations - Michael.mode@smsind.com

Alex Kolacz- Office Manager - Alex@smsind.com

Amelia Froom- Marketing Director - Amelia.Froom@smsind.com

Ron Dixon- Sales

Dennis Reyes- Director of Courier Services - Dennis@smsind.com

Billie Jo Thomas- Office Accounts - Billiejo@smsind.com

Izzy Rodriguez- Dispatcher - Izzy@smsind.com

Amanda Jackson- Courier Services - Amanda@smsind.com

Bridget Paoli- Courier Services - Bridget@smsind.com

Brian Wang- Office Intern - Brian@smsind.com